Who is “THE BOSS”
The simplest definition is “A boss is an individual who is in charge of
the organization. He is someone who takes control over employees, orders assigns
tasks and duties to them” (Ranjitha S, Oct 7, 2022) The difference between a boss and a leader has nothing to do with job
position, at a glance, the same. They’re both individuals who lead another
group of people. The terms boss and the leader are often used interchangeably
but both boss and leader have different connotations. Even more crucially, when a boss vs. a leader is in practice, there is a
huge difference. The Boss is a strong personality who focuses on business outcomes rather
than relationships. Whereas, Leaders take measures and make positive changes in
relationships, business practices, and communications. Qualities of an Ideal Boss Here are some qualities that can distinguish an Ideal boss or a LEADER.
1. An ideal boss must have a clear vision For an ideal boss to effectively lead his or her team, they need to have a clear vision of exactly what they want to achieve at work and in which direction the team should be going.
2. Knowing how to execute the vision A best boss should easily communicate their specific vision to
subordinates. The vision ensures focus, alignment, and efficiency. 3. Set clear performance expectations One of the attributes of an ideal manager is to set clear performance
expectations by providing the employee with a very specific job description
that lays out all expected tasks that include employee goals.
4. Decisive Good bosses are decisive; they do not get caught up in never-ending
loops of analysis paralysis.
5. Is available for employees The ideal manager is one who has an open-door policy and is available
for subordinates when they need him or her. 6. Provides consistent feedback and coaching An ideal manager helps employees understand when they are doing a good
job and communicate when they are not meeting requirements. Often employees do
not even realize when they are not meeting requirements. It is the manager’s
responsibility to coach and develop them.
7. Set high standards and be demanding in terms of goal achievements The qualities of a good boss are that they set a high bar for
achievement and demand good results 8. Shares credit with Staff An ideal boss always remembers to acknowledge and recognize the input of
subordinates and team members. 9. Cares about the well-being of staff What makes a good boss is one who genuinely cares about the happiness
of their staff. Providing good and safe working conditions; enabling career growth for
employees; and providing monetary rewards such as promotions, pay raises, and
bonuses. Providing good competitive salaries and benefits; opportunities for
professional training and development challenging work assignments and offering
regular feedback and praise.
10. Respect employees The attributes of an ideal boss include treating subordinates with
respect. 11. Share personal experiences Good boss qualities involve sharing personal experiences that
demonstrate their vulnerabilities and help employees appreciate the human side
of the ideal manager. 12. Makes work fun Doing the job must be interesting. While working people must have fun
and enjoy their job this will make them more productive. Incorporating fun
activities, events, and organized playtime for employees gives them something
to look forward to. 13. Empower staff An ideal boss gives staff the freedom and authority to make decisions
within certain tasks and areas of their expertise. Employee empowerment can
likewise lead to creativity and innovation where the staff figures out better,
easier, faster, and efficient ways to do their daily processes. 14. Fosters team development Great bosses have good team leadership skills that foster team
development. The attributes of an ideal boss entail knowing how to gather the
troops and get them all headed, in unity, in the same direction.
15. Regularly praise the staff on a job well done Employees do the work of the organization and great bosses care about
what employees think and proactively solicit employee feedback. 16. Do not micromanage The best way to show staff, you don’t trust them is to micromanage them.
To constantly peer over their shoulders and watch their every move like a hawk.
17. Listens to employees and values employee perspectives Employees do the work of the organization and ideal bosses care about
what employees think and proactively solicit employee feedback. 18. Rewards for good performance Employees go to work with the intention of doing a good job and should
be rewarded for meeting and exceeding job requirements. (Deandra,
November 14, 2023) Literature Review • Leads With a Higher Purpose – A Best Boss has a purpose beyond
self-interest and profit that is put into action on behalf of the individual. • Activates Potential – A Best Boss observes, values, and takes steps to
activate the present capability and future potential of the individual. • Grants Autonomy – A Best Boss imparts knowledge, business acumen, and
big-picture thinking, and establishes an autonomous space for the individual to
perform. • Provides Pervasive Feedback – A Best Boss seamlessly uses frequent and
diverse feedback to constructively shape, reinforce, and/or modify behavior. • Encourages Risk-taking to Accelerate Learning – The Best Boss fuels
reasonable risk-taking to ensure learning and realizes that mistakes are a
natural part of the growth process.
Figure 3 – Behaviors
of a Best Leader Figure 4 - Be a Better Boss and Leader What inefficient bosses do that makes
employees leave Here are some of the top manager issues that cause employees to quit
their jobs, according to a survey of 1,043 employed U.S. adults conducted by
The Harris Poll for Yoh. Show disrespect for employees in lesser positions 53% Break promises 46% Overwork employees 42% Have unrealistic expectations 42% Play favorites 40% Gossip about other employees 39% Be overly critical 37% Micromanage their employees 35% Don’t listen when employees voice their opinions 34% (Dori Meinert, May 30, 2019) Human Resources needs to be a driving
force behind management development, as successful managers empower successful
business outcomes Leadership training and development The process can begin with offering training
and development opportunities for leaders, encouraging them to fill their
skills gaps. HR can take an active role in impacting
leadership development by celebrating leaders’ strengths and identifying where
they can do better. They can also be instrumental in suggesting
courses or offering mentoring opportunities to suit. Promotion systems When people are promoted into leadership
positions, it’s HR’s responsibility to ensure they’re suitably trained and
supported to be able to manage their new position. This means creating an effective system around
promotion, ensuring leaders are effectively onboard and supported through
initiatives such as mentoring, training programs, and coaching. Employee-centric approach HR should ensure that an employee-centric
approach is maintained when it comes to developing leadership. Managers at all
levels need to follow a people-centric leadership model, and HR needs to
facilitate this. Helping managers take a team-based approach Comprehensive management is about more than
performance reviews and workflows. It’s about inspiring teams and motivating
them to do their best work. The business management team will keep employees
happy through good leadership. This comes back to having effective promotion,
hiring, and training systems in place to ensure the right people progress into
the right leadership roles. HR and senior management collaboration Managers shouldn’t be left to their own devices
when it comes to creating and rolling out initiatives. HR needs to be across
these strategies to help document them, encourage employee buy-in, and support
leaders in achieving positive business outcomes. HR needs to collaborate and
work alongside the business leaders to ensure expectations are met and
processes are followed. (JAMES COOK UNIVERSITY, MAY 21, 2019)
Conclusion This is a big one. In many job satisfaction surveys, employees point out
their dislike of their boss when he or she takes all the credit for an
accomplishment. One of the most demotivating things a boss can do is either ignore or
forget to acknowledge the input, contributions, and work of others. It uplifts the spirits of the team when a boss publicly points out the
good work and individual contributions that staff have done in making a
specific project a success. It also strengthens collaboration and trust among
the team. References Dori Meinert, (May 30, 2019), Building a Better Boss [Online] Available at: https://www.shrm.org/hr-today/news/hr-magazine/summer2019/pages/building-a-better-boss.aspx [Accessed on: 11/18/2023] Luke Henderson, (November 8, 2023), How To Be A Good Manager [Online] Available at: https://niftypm.com/blog/how-to-be-a-good-manager/ [Accessed on: 11/18/2023] The Lee Group, (2023), Top Qualities of a Good Leader, A Good Boss [Online] Available at: https://theleegroup.com/top-qualities-good-leader-good-boss/ [Accessed on: 11/18/2023] Insperity Staff, (2023), Mastering leadership: 10 must-have traits of great bosses [Online] Available at: https://www.insperity.com/blog/traits-of-great-bosses/ [Accessed on: 11/18/2023] Simplilearn, (Oct 11, 2023), 10 Leadership Theories to Master for Managerial Success in 2024 [Online] Available at: https://www.simplilearn.com/top-leadership-theories-every-manager-should-know-article [Accessed on: 11/18/2023] JAMES COOK UNIVERSITY, (MAY 21, 2019), 5 WAYS HR CAN HELP DEVELOP LEADERS [Online] Available at: https://www.thehrdirector.com/features/leadership/5-ways-hr-can-help-develop-leaders4222019p/#:~:text=HR%20should%20ensure%20that%20an,know%20what%20effective%20leadership%20is. [Accessed on: 11/18/2023] |
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